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Department of Aging and Adult Services Working Remotely: Services Continue

April 6th, 2020

Though the lobby is temporarily closed to the public, the Department of Aging and Adult Services (DAAS) continues to serve its clients and the community, with little disruption to existing services. Most face-to-face client contact has been halted and in situations for which it is necessary, DAAS has implemented safety measures to protect both clients and staff.

The Senior Nutrition Program has 37 out of its 40 congregate meals sites serving meals to-go or offering delivery. Click here for a map of locations and hours of operation.

SNP is concentrating on serving existing congregate clients, their Meals on Wheels clients, and those who have been previously ineligible for their services but need support due the shelter-in-place. For more information, visit the SNP website or call 408-755-7680.

Adult Protective Services’ 24/7 hotline remains operational to accept reports of suspected or known abuse and neglect to elders and dependent adults: 408-975-4900 or 1-800-414-2002.

During the Coronavirus/COVID-19 Pandemic, APS is following State guidelines and are prioritizing responses for the safety of everyone. For those at highest risk and in imminent danger, APS may coordinate with law enforcement or first responders as needed.

In-Home Supportive Services continues to accept intakes remotely and respond to phone calls. They are working diligently to ensure clients are provided proper care. Staff is responding to the call lines and there are no outstanding voicemails to be returned. IHSS can be reached at 408-792-1600.

The Office of the Public Administrator, Guardian, and Conservator continues to provide services to over 800 court-appointed clients who are at risk. Referrals continue to be submitted to all programs (Probate, LPS and PA) and are investigated on a case-by-case basis.

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